What our customers are saying... Clay was a very approachable and educated sales person.  He listened to our needs and delivered us the options available on the lot.  I visited two other Honda dealerships in the area and was turned off by one.  I had another good experience at another, but it was your group who listened, and worked within the budget I had presented.  I had a great experience and would send anyone I know looking for a car to see Clay, Bud, and the rest of your team at Carmichael Honda.  Thanks again. Dennis The best car buying experience ever.  I have purchased over fifteen new cars in by life, and this was the most professional, enjoyable experience ever. Robert I have always been pleased with Carmichael Honda.  Everyone is courteous and efficient.  Dave was particularly helpful to me with the Civic purchase.  I appreciate his assistance.  Thanks to everyone at Carmichael Honda! Nancy In these hard times, sometimes staff have to be chosen to stay and others chosen to leave.  I have to say, Dave is a fabulous asset to your company and made our car buying a 110% perfect experience - you can't do better in this difficult time than Dave - in our 12 years of experience... This is THE GUY we would go back to. Dario I must admit that a big selling point when I bought my 2003 Civic from you guys was your location.  The maintenance trips have all bees so easy.  I love the fact that you have PC's for us to use while waiting.  Of course, I came back to buy my 2009 Civic!  Dave was also very nice to work with. Janice The purchase process was clear and quick. Owen Ray and Mike were great.  They did what they said they were going to do and delivered on the commitments.  Thank you for a smooth process. Andrew Mike Waller and Bud were very professional.  My daughter, Brooke, had leases a Civic earlier and her experience, which I witnessed, helped bring us back. Delbert I found the sales people, especially Morrey, very polite, not at all aggressive, and extremely professional.  I spent a few weeks searching for the ideal car, so I do have some experience in dealing with car dealerships and yours came out tops! Elaine This is our second purchase from Carmichael Honda and once again after 11 years it was a great experience.  Each person we came in contact with was very professional.  I believe that Tom went above and beyond in his customer service.  The exemplary service continued on with Mike, Jackie, and the young lady at the reception desk.  Thank you to all.  The Perry's in Tahoe! Lennette I didn't receive a call yet, but I did receive a very nice email from Kimberly.  She was so informative, patient, flexible, professional, courteous, and - overall - wonderful.  I love Carmichael Honda! Carolyn It was a smooth experience, however because the hour was late, the detail of the car was not all it could have been.  The windows had smears and the wheels were dirty.  Overall, all the sale went well and I liked the people that I dealt with. Robert Kimberly provided great customer service from the time we initiated contact via internet all the way through the final purchase.  I would have only wished there was less negotiation that occurred once I got there.  Not Kimberly's fault, though. David The sales lady was really nice.  When we first arrived I told her I was just looking and wasn't sure what I wanted, at which point she said if we needed anything to let her know and left us to browse.  After being to many car lots it was extremely refreshing not to be hounded to look at this and that. Doris This was the first time I really felt comfortable purchasing a new car, and I've been buying cars since 1955.  Every person was professional and very pleasant to work with.  There was no pressure and no "games" played.  Carmichael Honda doesn't subscribe to the conventional sales tactics practiced by many of the high volume car dealers.  I dread the thought of stepping into a an Autowest showroom or typical mass-market car retailer.  You are in a class by yourselves as far as I am concerned. Eugene This was the greatest car shopping experience I have had so far.  I am very impressed by the overall service we got from Carmichael Honda; everyone that helped us was knowledgeable and professional.  I appreciated the straight forward, no "BS" business practices that their employees exhibited during my very short 2 1/2 buying experience.  Carmichael Honda would be my first option next time I need another new Honda. Kay We bought out 1st Honda from you in 1973 on Fair Oaks Blvd.  This is our 10th Honda purchase from you! Mr. & Mrs. Christopherson I had an excellent experience at Carmichael Honda.  The salesman who helped me didn't make me feel like I was at a car dealership, by making me go from person to person.  He did everything including the paperwork.  It was great!  Thanks. JLee Everything is just fantastic here! We have enjoyed our brand new car every moment of the day.  Please pass our special greetings to your sales team Mike, Rex, and Bud who did a great job during the sales process.   Antti     Thanks for the nice email.  Although my new purchase is wonderful, it's also sad that I had to tradein my dependable 21 year old Honda.  I am a Honda fan and will continue to be one with my new "baby".  Nick just called last night to see if I had any questions or needed any assistance with anything.  I'm in insurance and know the value of customer service and you have met and even beat my expectations.  Thank you for everything!  See you soon for some accessories!   Eadie     Thank you for the e-note.  So far I've dealt with the sales dept, finance dept, parts dept, and services dept.  Everyone I have worked with has proven to live up to your "wanting to earn my business" goal.  Good job!   JB     I appreciate the follow up and enjoying the heck out of my new car!   Robin   CUSTOMER STATED ELIZEBETH AND CHRISTINA WERE VERY GOOD.   Amber EVERYONE WAS VERY HELPFUL AND FRIENDLY.   Gwynn THE FINANCE MANAGER AND BUD WERE SUPERB. HE SAID IF THE SCALE WAS HIGHER HE WOULD RATE A TEN.   Tony   Clay, Todd, and Ray all went out of their way to make my purchase at Carmichael Honda a great experience.  Very helpful, and took their time to see what my needs were and wants... Dave in Finance also helped me get the best deal.  Thanks again for the great buying experience!   Dave M.     Buying a car from Carmichael Honda was actually a pleasant experience.  The sales person and Jackie are so nice to work with. - nice people!   Dave     THANK YOU!  I really appreciated how straight forward Carmichael Honda was throughout my shopping process.  I am also very appreciative of how well I was treated by everybody at Carmichael Honda during the purchase.   Thanks again,   Gerald Morrey was great!  All the dealer staff was great! Bob I really liked the online quotes. Christopher Everyone was great and I appreciated that they were not vultures.  Overall very satisfied with the vehicle and the dealership. James Elvis was not too pushy and did a nice job. Harold Elvis was great!  Jack was good, too. Mark I wanted to thank you for all your help.  This was an amazing car buying experience.  I really can't thank you and your co-workers enough for making it so pleasant.  I will recommend all of my friends and family to come and buy a car from Carmichael Honda.  Thanks again. Chai Larry, thanks for the time and information that you provided in response to my inquiry.  I liked your openness, honesty without any pressure.  If Carmichael Honda would have had the car with the build that I wanted, I would have purchased it from your dealership.  I'll keep your dealership in mind when either I or a family member or friend is in the market for another vehicle. Rod Gordon did a good job.  He was new at Carmichael Honda and the young person was attentive as he listened to questions and found answers.  I have been dealing with Carmichael Honda for 20 years and have recommended others and will continue to. Lucius Our salesperson was just outstanding.  They forgot to put the fuse in for the DVD player, but they did fix this right away.  The transaction process went very quick, maybe less than an hour even.  The vehicle was delivered on Sunday because it was his wife's birthday and she was so surprised!  I just had a terrific experience making this purchase and everyone was great about keeping the secret. John First, Ray and I would like to thank you for your personal assistance in getting us a brochure and ultimately, purchasing a new car from Carmichael Honda. Carmichael Honda's fine integrity and commitment to providing outstanding customer service is legendary, and your actions reinforced the highest standard. We are most grateful. We would also like to thank you for the opportunity to work with you Internet Sales Manager, who is certainly an emerging leader and a wonderful asset to your company. He did an exceptional job and seemed to know instinctively how to communicate most effectively with us. We would recommend our friends to him in a heartbeat. We have been good customers for many years and real advocates, and will continue to sing your praises in the months and years ahead.   Sincerely, Ray and Shirley Great Job! and I am not just saying this to be nice. I have dealt with many auto buying experiences in the past and this was by far the best one. I really like the way Carmichael Honda and the Internet sales team works. I have already told many others about this great experience. You have a customer for life ! Thank you for NOT being a regular car dealership.   Ron What a great car buying experience. It was painless. We were very professional and gave me a great deal, plus were very efficient with my time. I plan to tell all my friends and family about this great program.   Costco member, Wallace Our salesperson was really a great person to deal with. We dread going to dealerships and he made us feel right at home with no pressure at all. It was wonderful, thanks to him.   Carl Your Sales Manager is outstanding. He explained to me everything and was very helpful. He's always on the follow up and true to his words. I live in Reno and was not treated better in the local Honda dealership. I would definitely not think twice buying another car from Carmichael Honda.   Fernando Too many dealers sell Honda's, but I was particularly pleased with your easy approach and excellent service and very friendly attitude. You have what it takes for a bright future, very good communication skills. We are real pleased with the vehicle and even more pleased with you services.  Wishing you all the best,   Joe Very pleasant experience, absolutely wonderful. Ken is really fantastic. Paperwork process was very quick. I had purchased another vehicle from them previously and this experience was even better.   Eric Ray Brown is a quality service man. Our salesperson was excellent. I will be back to Carmichael Honda for my next purchase. Best purchase.   Peter Just wanted to let you know that the car is awesome - even better than we expected ! Thank you for making our car buying experience the best we have ever had, by far. When we were trying to decide between the RAV-4 and the CR-V, one of the factors that ended up making the decision for us is that we really wanted to buy our car from you ! You and everyone at Carmichael Honda were suburb. The Toyota dealer could learn a few things from you guys. And we also really appreciated Ken going out of his way for us on the down payment - that really meant alot to us. We will be sure to give you the top rating when we get the survey - Thank you again for everything !   Amy We were sooo impressed with our salesperson. He has been contacting us all times and communicate very well. We feel so comfortable talking to him and he's very friendly and have patience with us. We will be meeting him tomorrow at 4pm @ Carmichael Honda. We re so grateful to have him working for us. You guys should give him a bonus! =) We're deaf parents with 3 beautiful kids. =) You have a nice evening. Sincerely, Barbara and Bert Hello, Yes, all my contact with Carmichael Honda has been fine. Thanks for asking. Micah It went Extremely well.  Gordon was superb.  As someone who grew up in a family that owned a dealership in Michigan, and whose father sold cars, I can tell you Gordon is  far from the stereotypical salesman.  His professional approach led us to buy a car from Carmichael Honda yesterday.   Jon     I love my new car…everyone compliments me on it.  This was by far the easiest & least stressful car buying experience I have ever had.  Being able to take it for a test drive without salesman pressure & nervousness from them riding along, set pricing, and having someone take the time to explain to me my payment options….were all deciding factors on purchasing my car from you guys.  I will definitely recommend you and Carmichael Honda to anyone looking for a new car.   Jason   Thank you so much for all your help and kindness to us in buying our Honda.  Thank you for being genuinely good people to us.  You guys are great!   Michael & Melissa   Thank you for all of your help in buying my new Civic Hybrid (and for giving up part of your birthday to do so)!  I love my car!  I'm really happy to have been able to work with you guys - - Carmichael Honda people rock!   DJ   I have already purchased the CRV for my daughter from your dealership and will be picking it up this Sunday.  I worked with Morrey and Ray, they were the best. I've purchased 3 cars from Carm Honda starting at California St off Fair Oaks Blvd location to the location on Auburn Blvd. so, I really didn't have to shop far for the best deal and not to mention Carmichael Honda is like my second family from the service advisors to John Green to the sale managers.   They always says that fruit doesn't fall to far from the tree so, when I want to purchase a car or CRV, I always come back home to Carmichael Honda. Thank you!   Mila   YOU GUYS ARE AWESOME! Great quote.  Got the exact car and purchase was absolutely painless.  I can't thank you enough.  If I ever buy another Honda, Carmichael will be my starting point.  I have already told a dozen people how easy internet shopping is for a new Honda and that your price and service can't be beat. Thanks so much.   Cheryl     Thank you for all of your help - the "car world" is a better place because of people like you.  Enjoy pizza on me - it's the least I can do to thank you for making a stressful day a lot of fun!   Kim     This is a thank you letter for your kindness and knowledge and patience.  The beautiful blue Honda Civic that I bought today is a joy to behold and a dream to drive.  I appreciate both of you will certainly tell the world where to go and who to see when they start looking for a car, excellent service, and friendly people.   Marry   You all are awesome!  Thank you sooo much for working with my 19 year old daughter and helping her get her first car.  I can't thank you all enough and especially to you, you are great.  When in need of a car, we will be back!   Karen   I wanted to take a moment to let you know how much we love our new Civic.  We are returning customers and our experience this go around was just as nice as our first purchase a few years back.  In particular, I wanted to let you know that our salesman was great.  He valued our time, ensured that our transaction went smoothly and most importantly he knows the Honda products.  He was very detailed, down to earth and even gave me the website for future accessory purchases.  We were pleased with Elizabeth as well. She was very personable and helpful when it came to the warranties and the current interest rates and payment plans available.  As I said, we are returning customers and plan to be in the future.   Richard and Fran